Privacy Policy
Last update: 09.03.2026
We (also known as "We", "Us" or "Our") are committed to protecting your Personal Data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the website Rukholme (the "Website").
These principles will be upheld:
To be transparent about how we process and collect your personal information:
We want you to make informed decisions about how we use and process your Personal Data. That's why we created this website. We use various methods to keep you informed about Personal Data usage.
If we think you need specific details, we'll provide them at the right time.
We're happy to answer your questions and offer any clarifications about legal limitations affecting your data. Contact us by email at: info@rukholme.com
Personal Data will be used solely for the purposes outlined in this Policy.
We process your personal data for several purposes, including providing the website and Services (which may connect you with third-party trading platforms), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting legal and regulatory requirements, and carrying out administrative and business activities. We also process your data to better understand your preferences and needs.
Personal data are also processed by us in order to better comprehend your preferences and needs.
To access important tools for protecting your Personal Data rights:
To help you exercise your rights, we have the resources available. Contact us at any time to request your personal data. We can modify or delete it, cease using it for specific or general purposes, or transfer it to you or a third party. We'll be able to fulfil your requests.
Protect Your Personal Data:
While we cannot guarantee complete security of your personal data, we are committed to using a range of methods and techniques to help protect it.
Our Privacy and Security Policy provides full details.
1. The Scope?
This policy describes the types of Personal Data the Company collects from individuals and how it processes, shares with third parties, and safeguards it.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable individual is someone who can be directly identified or recognised through a combination of information we hold or can access.
The Policy defines "processing" as any operation involving the use or collection of Personal Data, including management, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from, or allow use of our services by, anyone younger than 18. If we become aware of any information about children, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our service, channels, or website, we collect Personal Data about you. We may ask for Personal Data directly in some cases, or we may gather it by analysing how you use our Services and channels, or by receiving information from our third-party partners.
You are not required to disclose personal information to the company, nor are there any consequences for choosing not to do so.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply us with personal data, we may be unable to provide the Services or allow users to access the website.
4. What kind of Personal Data do We collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log and traffic data (including IP address, access date, access time, and browser type), the language you used, software crash logs, and device information. This data is not private information and cannot be used to identify you.
Personal Data We Receive From You: any personal data you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes set out in this section, and in accordance with the applicable legal basis.
The company cannot process your Personal Data without a legal basis. The legal grounds that enable the company to process your Personal Data are:
- You've consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue their legitimate interests, such as improving Our Services or defending legal claims.
- Processing must comply with a legal obligation.
Contact us via email for more details about how we process your information to protect our legitimate interests.
Below is a list of the reasons and legal grounds we may use your personal data for.
Scope
Legal Basis
To share your personal information with third parties when you request access to digital trading
If you ask us to, we may collect Personal Data from you to pass on to third-party companies.
You have consented to the processing of your Personal Data for one or more of the stated purposes.
2. To address your requests, questions or concerns
Personal Data is necessary to help us respond to any enquiries you may have about the Services.
We need to process personal data to protect the legitimate interests of the Company or those of a third party.
3. To meet legal obligations
To meet legal requirements, processing is necessary.
4. To enhance Our Services, we may use your Personal Data, including crash reports and malfunction information collected in relation to the Services.
We need to process your data to protect the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
We need to process personal data to protect the legitimate interests of the Company or a third party.
6. To perform and manage actions in accordance with Our Services requirements
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and similar tasks.
The Company or a third party must process personal data to pursue legitimate interests.
7. To conduct analysis, such as statistical analysis
To inform our decision-making on various matters, we use different analytical techniques, including statistical methods.
We need to process personal data to further the legitimate interests of the Company or a third party.
To protect our assets, rights and interests, as well as those of third parties, we may process your Personal Data to establish and defend legal claims in accordance with applicable laws, regulations and agreements.
We process Personal Data to safeguard our rights, interests and assets, or those of third parties, in compliance with any applicable laws, regulations, agreements, conditions, terms and policies.
We need to process your personal data to protect the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, and may collect IP address information and analyse your user experience.
You can request that we share your Personal Data with third-party trading platforms. We will provide your Personal Data to these platforms in accordance with their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities and business partners to enhance and improve the products and services we offer.
The Company may disclose Personal Data to regulatory authorities, local authorities, or other official bodies where necessary to protect the rights of third parties or safeguard assets.
We may share your Personal Data with potential investors, buyers, or lenders to the Company or other group entities in connection with proposed transactions (including asset transfers or sales), mergers, restructuring, consolidations, or insolvency proceedings involving the Company or any group business.
7. Third-party cookies and services
Third-party services, such as advertisers and analytics providers, may use cookies and similar technologies on our website.
Cookies are small text files placed on your device when you visit our website. We use them to understand your preferences and browsing habits, improve your user experience, remember your settings, and personalise the products and services we offer. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies, which are temporary and deleted when you close your browser. Others are persistent cookies, which remain on your device after you close your browser. Persistent cookies help us recognise you as a returning user and allow you to return to the website more easily.
Types of Cookies:
They may be used by us for their specific purpose.
The type of cookie
Cookies are essential for this website to function
Scope
These cookies are necessary to access the features you've requested and navigate our website. They deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to browse the website, use its features, and return to pages you've previously visited.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Functionality Cookies
Scope
Cookies allow us to recognize you each time you visit our site and to save your preferences.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm you're logged in to the site. They're deleted once you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data and analytics, helping us improve your experience on our website.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain indefinitely.
Cookies are blocked or removed
To prevent or remove cookies, you'll need to adjust your browser's settings. Below are links to help you with this process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain features or the entire Website may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing it, as set out in this Policy, or for longer periods as permitted by applicable law, regulations, and orders.
We'll share your information with third-party trading platforms for 12 months. If you agree, we'll continue sharing your data for a further 12 months.
We regularly review retained Personal Data to confirm it's no longer required.
Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries—that is, your personal data may be transmitted to a third country (a jurisdiction outside where you reside) or to international organisations. The Company takes all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections and safeguards apply to all those residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was completed in accordance with the Standard Contractual Clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can view the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Send an email to info@wealthwaydigital.uk
10. Security of Personal Data
We have implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
Whilst we take security seriously, we cannot guarantee that Personal Data will be protected without error. We are not liable for any indirect, incidental, or consequential losses arising from the use or disclosure of Personal Data. This includes, but is not limited to, unauthorised access by third parties, transmission errors, or other circumstances beyond our reasonable control.
Where required by law or other obligations beyond our control, we may be compelled to disclose your Personal Data to third parties, such as public authorities. We cannot be responsible for the security measures applied by these third parties.
Data transmission over the internet cannot be guaranteed as completely secure. The Company cannot ensure the security of Personal Data transmitted to us online.
11. Hyperlinks to third-party websites
The website contains links to third-party sites and applications that operate independently of the Company. We do not supervise these external services and are not responsible for how they collect or process your Personal Data. This Privacy Policy does not apply to activities conducted through such third-party sites or apps.
Before accessing or using any third-party website or application, we recommend reviewing their privacy policies. We also advise that you exercise caution when providing Personal Data to these external services.
12. Changes to this Policy
When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest reviewing what Personal Data you provide to them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of your Personal Data, rectify any inaccuracies, and delete Personal Data that we no longer require. You may also restrict how we process your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. You may exercise these rights by sending an email to the address below.
Right to access
We can verify the accuracy of your Personal Data and whether it is being processed lawfully. If so, you can access your Personal Data.
We will provide an electronic copy of your Personal Data at no cost. We may charge a reasonable fee for additional copies. The data will be made available electronically upon request.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If granting access would harm another person's rights or freedoms, we may refuse the request or limit what we can provide.
Right to rectification
We can correct any inaccurate or incomplete Personal Data concerning you, taking into account the reason for processing.
Right to erasure
You can request erasure of your Personal Data in the following circumstances: (a) the data are no longer needed for the purpose they were collected for; (b) you withdraw consent and there is no other lawful basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (d) the data are being processed unlawfully; or (e) we must delete the data to comply with a legal obligation.
This right does not apply if processing is necessary (a) to fulfil a legal obligation under EU or Member State law; or (b) to establish, exercise or defend legal rights.
Restriction of processing
If you believe your Personal Data is inaccurate, you can ask us to restrict its processing.
If you request restriction, we may only retain your Personal Data with your consent or to establish, exercise or defend legal rights, or to protect another person's rights, or where there is a substantial public interest within the EU or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract, you have the right to receive and review your Personal Data.
You can request that we transfer your Personal Data directly to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. This right does not interfere with the rights or freedoms of others.
Right to object
You can object at any time to processing of your Personal Data based on legitimate interests pursued by us or a third party. This includes objecting to profiling based on legitimate interests. If we can demonstrate compelling legitimate grounds for processing that outweigh your rights, freedoms or interests, or where processing is necessary to establish, exercise or defend legal rights, we may continue processing.
For direct marketing, you can object to processing of your Personal Data at any time.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. This does not affect the lawfulness of processing that relied on your consent before withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with the supervisory authority in your Member State that is responsible for protecting fundamental rights in relation to Personal Data processing within the EU.
EU and Member State laws may limit your rights regarding your Personal Data, as detailed in this section.
We will provide the information you request under your rights in this section within one month of receiving your request. We may extend this period by up to two months if necessary, depending on the nature and volume of requests. We will notify you of any extension and the reasons within one month of receiving your request.
Information provided under your rights in this section will be supplied at no cost, unless your request is manifestly unfounded or excessive, particularly if repeated. In such cases, we may charge a reasonable fee to cover administrative costs, or we may decline to act.
If we have doubts about your identity, we may ask for further information to verify it.